After a great deal of disturbing silence during the massive backlash to the new fee structure they announced, Patreon has come out and said, “WE’RE NOT DOING THAT, SORRY!”
I especially like that they actually use the words “we’re sorry” and “we messed up” right there in the headline, two expressions that are generally missing from public apologies by corporations and public figures. So bravo to them.
We’ve heard you loud and clear. We’re not going to rollout the changes to our payments system that we announced last week. We still have to fix the problems that those changes addressed, but we’re going to fix them in a different way, and we’re going to work with you to come up with the specifics, as we should have done the first time around. Many of you lost patrons, and you lost income. No apology will make up for that, but nevertheless, I’m sorry. It is our core belief that you should own the relationships with your fans. These are your businesses, and they are your fans.
As somebody who just started up a Patreon, the new fee structure was distressing to say the least. I only lost one patron because of it, but at the time I only had ten patrons, so it was still a body blow.
Luckily, it’s not happening, and with luck when they do restructure the fees, it’ll be done in a less onerous manner.
So now’s your chance to join up! You can get weekly TV reviews, monthly movie reviews, weekly excerpts from my WIPs, cat pictures, read drafts of stories and chapters as I finish them, get exclusive vignettes featuring my original characters, and you can be my convention buddy! The Patreon has been up for only nine days, and there’s already two excerpts from A Furnace Sealed (my upcoming urban fantasy novel), reviews of Marvel’s Agents of S.H.I.E.L.D. and MacGyver, and six cat photos. The vignette this month will go up the last week of December and will feature Cassie Zukav, weirdness magnet, next week’s TV review will likely be The Librarians, and the first movie review may well be Star Wars: The Last Jedi (or it could be something else, I dunno).